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From50US$ /night
Check-in
20Apr2025Select date
Check-out
21Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Balcombe Road, Crawley (West Sussex), United Kingdom, RH10 7ZR
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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Double Room
Max:
1 person
120 sq. feet 
Bed options:
1 Single bed
Shower
Heating
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Double Room
Max:
2 persons
305 sq. feet 
Bed options:
1 Double bed
Shower
Heating
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Twin Room
Max:
2 persons
305 sq. feet 
Bed options:
2 Single beds
Shower
Heating
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Price and Room Availability

Check availability and prices for your dates now!


Getting around

Comprehensive guide to transport options for seamless travel

City Center
Crawley (West Sussex) 1.7 mi
Airports
London Gatwick (LGW) 4.5 mi
London Heathrow (LHR) 45.6 mi
Bus
Bus stop1000 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Security
  • Baggage storage
  • Elevator
  • ATM/Cash machine
  • Vending machines
  • Key card access

Sports & Fitness

  • Fitness center

Guest Parking

  • Electric kettle

Services

  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • Bar/ Lounge area

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Children's menu

Spa & Leisure

  • Indoor swimming pool
  • Garden area
  • Solarium
  • Sauna
  • Jacuzzi

Room features

  • Paid Wi-Fi in rooms
  • Heating
  • Garden furniture
  • Tea and coffee facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

Balcombe Road, Crawley (West Sussex), United Kingdom, RH10 7ZR
Map view
street view
Balcombe Road, Crawley (West Sussex), United Kingdom, RH10 7ZR
Nearby
Maidenbower Baptist Church
2000 ft
Restaurants
Frogshole Farm
2600 ft
Maidenbower Drive Maidenbower

Reviews and Ratings

Reviews from guests about their experience.
44%
loved their spa retreat and can’t wait to return.
Proximity to Gatwick Airport
Affordable parking options
Dated and dirty rooms
Poor dining experience
5.0/10
Guest rating
Rooms
5.0
Location
7.2
Service
5.0
Dining
5.0
Guest reviews
5.0/10
based on 5 reviews
2/5 based on 3644 reviews
6.0
6.0/10 based on 3159 reviews
#29 of 29 hotels in Crawley based on Tripadvisor
Jennifer
United Kingdom, February  2025
5.0/10

The hotel is conveniently close to Gatwick Airport, making it easy for travelers catching flights. However, it's clear that the rooms and dining options are overdue for significant improvements. While the price is appealing for those looking for budget accommodation, be prepared for a less than satisfactory stay if you're expecting more than just a place to sleep.

Rooms
5.0
The rooms are quite dated and in dire need of a thorough cleaning. I encountered mud on the carpet and unwashed glasses in the bathroom. Overall, they felt more like a budget motel than a hotel.
Service
5.0
The staff was not very helpful when issues arose, especially concerning room availability. It was frustrating to deal with reception staff who seemed overwhelmed and unable to resolve problems timely.
Location
8.0
The hotel's proximity to Gatwick Airport is definitely a plus, as it allows for quick transfers without needing to travel far.
Dining
5.0
The food options were quite limited and the quality left much to be desired. The breakfast was particularly disappointing, being poorly prepared and lacking variety.
Facilities
5.0
While the hotel offers basic amenities such as Wi-Fi and parking, the overall upkeep and modernization of these facilities are lacking.
Proximity to Gatwick Airport
Dated and dirty rooms
Pete
United Kingdom, January  2025
5.0/10

My stay at this hotel was very disappointing. The rooms were cold and uncomfortable, and the staff seemed unhelpful and blunt, which added to my frustration. On a positive note, the convenience of the taxi booking system made getting to the airport easier, and the bar offered reasonably priced drinks. However, I cannot overlook the outdated facilities and poor dining options, which left a lot to be desired.

Rooms
5.0
The room was quite dated, and I found it freezing, which made my stay uncomfortable.
Service
5.0
The service from the staff was blunt and unhelpful, which really soured my experience.
Location
7.0
The location is convenient for accessing the airport, which was a slight plus in an otherwise frustrating stay.
Dining
5.0
The dining options were limited, and the food quality just didn’t cut it.
Facilities
5.0
The facilities felt very outdated and in need of serious improvement.
Amelia
United Kingdom, October  2024
5.0/10

The hotel experience was quite disappointing overall. While I found some aspects like the easy taxi booking system and the affordability of parking to be positives, the filthy rooms and horrible food truly overshadowed those small benefits. I was relieved that I slept fairly well, but overall this hotel needs significant improvements to be a viable option for travelers.

Rooms
5.0
The rooms were dated, with some having a bad smell, and cleanliness was a major concern. I found the state of the rooms very unsettling.
Service
5.0
Service was lackluster; I noticed a certain disinterest from staff, and it felt like they were understaffed, which affected the overall experience.
Location
7.0
The hotel was conveniently located near Gatwick Airport, which made it easy for travel, but the noise from outside was bothersome at times.
Dining
5.0
Dining options were severely lacking and the food quality was poor, making it an unpleasant experience. I was not at all satisfied with what was offered.
Facilities
5.0
Facilities such as the gym and pool were available but not well-maintained, making them less inviting.
Rosie
United Kingdom, October  2024
6.6/10

I stayed at this hotel for a night before my early flight from Gatwick and found it to be a decent budget choice. The room was comfortable and clean, and the parking deal was fantastic. However, the dining experience could be improved, as I found the buffet options to be pretty basic and not as good as I had hoped. Overall, it served its purpose well enough for an airport stay.

Rooms
7.0
The room was comfortable and clean but a bit dated. It had a good size and the bedding seemed fresh.
Service
6.0
While some staff were helpful at check-in, others seemed a bit overwhelmed which affected service responsiveness. However, they did manage to book a taxi for me promptly.
Location
8.0
The hotel is really close to Gatwick, making it convenient for travelers heading to the airport. However, it felt a bit away from any local attractions.
Dining
5.0
The dining options were basic, with the buffet not living up to expectations. I found the food acceptable but wouldn't rave about it.
Facilities
7.0
I didn't use many facilities, but the pool area looked nice, and the restaurant was available for convenient meals.
Mary
United Kingdom, September  2024
5.0/10

My stay at this hotel was far from enjoyable. While the location is conveniently close to Gatwick Airport, the cleanliness and general condition of the hotel left much to be desired. Rooms were a huge letdown with lingering odors and unkempt conditions, and the dining experience was equally disappointing. I wish I had opted for a different hotel, despite it being budget-friendly.

Rooms
5.0
The rooms had a funny smell that was reminiscent of stale sweat, and they were quite tiny and messy. The staff didn't clean the room or make the beds during our stay, leading to a very uncomfortable experience.
Service
5.0
I found the service to be lacking. On multiple occasions, I felt neglected, with staff failing to address my concerns promptly.
Location
6.0
While the hotel is conveniently located for accessing Gatwick Airport, it's not a place you’d want to stay for relaxing. It felt chaotic and confusing to navigate.
Dining
5.0
The dining options were not worth the money, with food that was lukewarm and greasy. It felt overpriced for the quality offered.
Facilities
5.0
The facilities seemed outdated and in need of serious improvement.
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20Apr2025Select date
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Rooms and Guests2 Guests, 1 Room